Your present location:Services

Services

  The company has a sandwich plate factory, a steel structure factory, a raw chemical material factory and an experienced team of installing and providing after-sales service for refrigeration storages and refrigerator apparatus. The technology department, designing department and R&D department, which are composed of architectures, refrigeration engineers, electricity engineers, not only can provide refrigeration storage and processing workshop building solutions in diverse forms, sorts, functions for customers, but also can meet the requirements of refrigeration storages and temperature regulating plants on refrigerator apparatus. In the near future, the company will deem receiving refrigeration technology consultation, putting forward cold room building solutions and providing after-sales service as routine affairs.

1、Promise of Product Service:
  Liaoning Zhongjie New Construction Board Co., Ltd. produces polyurethane products. The company boasts its solid technological strength, standard professional management system and perfect after-sales system. For project program, we solemnly make the following promise for all our products::
a.In sale
(a) Strict product quality management. By right of its mature and advanced material-mixing technology, internationally first-class imported apparatus and a strict quality controlling system, we strictly implement the quality management and provide high-quality products completely in accordance with sample technology parameters;
(b) Logistics. The storage and transportation department is in the charge of full truck transportation and guarantees the timely and safe arrival of main materials, accessory components and auxiliary materials, no damage of package and goods and the accordance of quality and quantity with that in order;
(c) Strict control on manufacture procedure. With well-trained and proficient personnel for installation and construction, an advanced manufacturing process and equipment and perfect on-site management institution and standard acceptance norms, the company guarantees to deliver the best-quality, safest and most reliable products to customers;
(d). The company will actively cooperate with customers, overall contractors and supervisors to fulfill all the duties of purchasing, check/acceptance and so on, keeps pace with the whole construction, emphasizes the whole situation and harmonizes all the parties;
(e) During construction, the company will assign engineering and technological experts according to requirements.
b.After sale
(a) We promise to coordinate with constructors to execute system modification; and we will assign engineering and technology experts to the construction field for providing basic training on usage, maintenance and occasional repair for the operators of customer’s pipeline systems;
(b) The maintenance period of products is one year. In case of damage from product quality, the company will provide free maintenance; for any repair out of the maintenance period, the company only charges the cost price and basic fees of accessory components and auxiliary materials;
(c) The engineering department directly takes the charge of after-sales work and guarantees to solve all the problems on spot within 48 hours after receiving the malfunction message from customers. In order to provide more responsible and good service, the company will hand over after-sales responsibility to local agents after the maintenance period.

2、Construction Service Commitment:
  Liaoning Zhongjie New Construction Board Co., Ltd. produces polyurethane products. The engineering department is equipped with various functional departments: the project department for coordinating with first party and other parties to accomplish relevant works; the construction department for on-spot construction and management, the technology supervision department for technological instruction and quality control, and engineering construction service center for after-sales service after project completion. For engineering projects, we promise:
a. During Construction
  During construction, we will strictly implement “Zhongjie Project Construction Standard”, “Zhongjie Project On-spot Construction Norm”, and “Zhongjie Project Inspection and Acceptance Standard”, so as to ensure that the quality of projects completely reaches acceptance standards in national standards.
b. After project completion
(a) We will assign professional technicians to the construction field to provide basic training on usage, maintenance and occasional repair for operators of customer pipeline systems;
(b) In case of damage from product quality, the company will provide free maintenance; the company also provides lifelong maintenance and repair service; for any repair out of the maintenance period, the company only charges the cost price and basic fees of manpower, accessory components and auxiliary materials;
(c) For out-of-warranty products, we promise the door-to-door service within 48 hours and only charge for basically artificial and material fees;
(d) Engineering department takes the charge of after-sales work of the company and guarantees to solve all the problems on spot within 48 hours after receiving the malfunction message from customers. In order to provide more reliable and excellent service, the company will hand over after-sales responsibility to local agents after the maintenance period.